The Ticsie app

The Ticsie app keeps your tickets on your phone and turns your phone into a ticket scanner for organizers. This article covers what the app can do for buyers and organizers – and what it doesn't do.

Download the app

The app is called Ticsie and is free to download:

• App Store (iPhone)
• Google Play (Android)

Log in with the same email and password as on the website, or create an account directly in the app. The app is currently in Swedish and has four tabs: Evenemang (events), Biljetter (tickets), Skanner (scanner – organizers only) and Profil (profile).

For buyers: your tickets on your phone

• Events – browse and search upcoming events.
• Tickets – your tickets, split into Kommande (upcoming) and Tidigare (past). Open a ticket to show its QR code at the entrance.
• Profile – change your name and email, change your password, pick a theme (light, dark or system) and delete your account.

The tickets tab shows the same purchases as My Tickets on the web: purchases made while logged in and purchases made with your account's email address once it is verified. If you sign up in the app you get an email with a verification link – open it on your phone, there's no need to log in on the website. Read more in Where are my tickets?

For organizers: scan tickets at the entrance

If your account is a member of an organization, the Skanner tab appears. It works for every role, including Scanner.

1. Choose the event. Open the scanner and choose which event you are checking people in to.
2. Choose a mode. Incheckning (check-in, the default) or Utcheckning (check-out).
3. Scan. Point the camera at the ticket's QR code. The phone vibrates and shows the result: approved, already checked in (with the time) or invalid. You also see the ticket type, seat and attendee details.

The number of checked-in attendees is shown at all times. Via Öppna biljettlista (open ticket list) you can search by name, reference or seat and check a ticket in or out manually with Checka in / Checka ut – handy if someone has forgotten their phone.

When should I use check-out?

In check-out mode, a checked-in ticket becomes valid again. Use it when visitors are allowed to leave and come back, so their ticket can be scanned in again.

The scanner needs an internet connection, because every ticket is checked against Ticsie in real time. The same check is used by Check-in in the browser, so you can mix the app, the web and USB scanners at the same event. Read more in Check-in at the entrance.

For organizers: manage events

With the Manager, Admin or Owner role, Mina evenemang (my events) appears under the profile tab. There you can:

• see tickets sold and remaining, revenue and number checked in per event,
• view orders and attendees,
• create and edit events and manage ticket types.

If you are a member of several organizations, switch between them with Byt organisatör (switch organizer) under the profile tab. More advanced features – such as payouts, campaigns, seating plans and settings – are in the organizer panel on the web.

Frequently asked questions