Getting started
The organizer panel and multiple organizations
4 min read Updated 13 Nov 2026
Contents
The organizer panel is where you create events, follow your sales and run your organization. This article walks through the menu, who sees what, and how to switch between several organizations.
Finding the panel
The panel lives at /arrangör/evenemang and opens on the My Events list. You can reach it when you're logged in with an account that belongs to at least one organizer organization. View Website takes you back to the public site, and Switch Theme lets you choose light, dark or your system theme.
The main menu
Which menu items you see depends on your role in the organization. Some items are not yet translated and appear in Swedish – the English meaning is given in brackets.
| Menu item | What it's for | Who sees it |
|---|---|---|
| My Events | All events, filtered by All, Upcoming and Avslutade (ended). Multi-date schedules are listed separately. | All roles |
| + New Event | Starts the new event wizard. | Owner, Admin, Manager |
| Venues | Venues and seat maps. | Owner, Admin, Manager |
| Announcements | Contact lists, email and SMS campaigns, email templates. | Owner, Admin, Manager |
| Utbetalningar (payouts) | Payout status and statements per event. | Owner, Admin, Manager |
| Fakturor (invoices) | Invoices from Ticsie, for example for SMS. | Owner, Admin, Manager |
| Funktioner (features) | Turn on add-ons such as the shop. | Owner, Admin, Manager |
| Butik (shop) | Products and orders – appears once the shop is activated. | Owner, Admin, Manager |
| Team | Invite and manage members. | Owner, Admin |
| Settings | Organization details, profile, bank and billing details, API keys. | Owner, Admin |
The event menu
When you open an event, a sub-menu for that event appears:
- Overview – sales, visits and statistics. See Overview and statistics.
- Edit – basics, images, tickets, forms and discount codes. See Create an event.
- Orders – search, manage and export orders. See Orders, search and export.
- Check-in – scan tickets at the door. See Check-in at the door.
- Complimentary Tickets and Biljettpooler (ticket pools) – hand out free tickets. See Complimentary tickets and Ticket pools.
- Partners and Affiliates – share links and sales links. See Partner links and Affiliate links.
- Avancerat (advanced) – access links with time slots. See Access links.
The Scanner role only sees Check-in. Everything else requires Manager or above.
Good to know
Once Ticsie has paid out an event, the panel shows Utbetald — evenemanget är låst (paid out – the event is locked). Edit, Check-in, Complimentary Tickets and Biljettpooler disappear, among others, and orders can no longer be refunded.
Roles at a glance
| Role | Permissions |
|---|---|
| Ägare (Owner) | Full access. Cannot be removed. |
| Admin | Invites and removes members, manages events and settings. |
| Manager | Creates and edits events, handles orders and marketing. |
| Scanner | Only sees the event list and check-in. |
How to invite people and change roles is covered in Team and roles.
Multiple organizations
One Ticsie account can belong to several organizations – for example if you run both a non-profit and your own company, or help another organizer as a Manager.
- Create another organization. Click Nytt arrangörskonto (new organizer account) in the menu – visible to Owners and Admins. You get the same form as when you first signed up, headed Skapa ny organisation (create new organization). You become the Owner of the new organization.
- Switch between organizations. Click Switch Account and pick an organization. Everything in the panel – events, orders, settings – applies to the organization you've selected.
Each organization has its own events, bank details, team and payouts.
Agreements to accept
When Ticsie publishes a new version of the organizer agreement, the data processing agreement or the privacy policy, a dialog appears in the panel asking you to accept it. Read more in Agreements, terms and personal data.
Frequently asked questions
Why can't I see Edit or Orders on my event?
Either you have the Scanner role, which only sees check-in, or the event has already been paid out and is locked. Ask an Owner or Admin to change your role if you need more access.
Where are my multi-date schedules?
They're listed separately under My Events and at /arrangör/scheman. See Events with multiple dates.
Can I move an event to another organization?
There's no feature for that in the panel. Create the event in the right organization from the start – use Switch Account before you click + New Event.