Events
Venues and seat maps
4 min read Updated 13 Nov 2026
Contents
If you sell numbered seats, you draw the venue once in the seat map editor and then link it to as many events as you like. Buyers pick their seat directly on the map.
When do you need a venue?
A venue with a seat map is only needed for a Seated Event – theatre, cinema, sport and similar, where each ticket is for a specific seat. If you sell standing or unreserved tickets, create a Normal Event and skip this.
All venues live under Venues in the organizer panel (/arrangör/lokaler), split into My Venues and Shared Venues from Other Organizers.
Create a venue
- New venue. Go to Venues and click + New venue.
- Basic details. Enter Venue Name * and ideally Address, Postal Code, City and Description (optional), for example about accessibility. The address is filled in automatically on events that use the venue.
- Share or not. Tick Share Publicly if other organizers may use the seat map. Your organization name is then shown as its creator.
- Open the editor. Click Create venue and open seat map editor →.
Drawing the seat map
The tools sit in a row at the top of the editor. Hover over a tool for a short explanation.
| Tool | What it does |
|---|---|
| Select | Select and move objects. Shift+click to select several, or drag across empty space. |
| Pan | Drag the whole view around. |
| Seat | Place a single seat, e.g. a wheelchair space or loose seats. |
| Row | Draw a row of seats. |
| Grid | Drag a rectangle for a grid of seats (rows × columns) – ideal for regular blocks. Individual seats can be hidden. |
| Zone | Visible areas, e.g. "Stalls" or "North Stand", that make the map easier to navigate. |
| Category | Price groups, e.g. "Premium" and "Standard", linked to seats via ranges such as A1–A10. They drive the ticket types but aren't visible to buyers. |
| Shape | Stage, pillar, bar or obstacle. Purely visual. |
| Text | Free text, e.g. "Stage" or "Emergency exit". |
You can also copy and paste selected objects, and Undo goes back up to 50 steps. Remember to click Save.
Categories and prices
Categories are the link between the seat map and your tickets. Each category covers a set of seats, for example "Stalls: A1–A20, B1–B20". When you link the venue to an event, Ticsie can create one ticket type per category with the right seat numbers filled in.
Linking the venue to an event
- Choose the venue. New event: choose Seated Event and pick the venue under Choose Venue. Existing event: go to Edit → Seat Map & Venue and click Link Venue to Event.
- Create ticket types. Leave Skapa biljetttyper från kategorier (du justerar priser efteråt) (create ticket types from categories – adjust prices afterwards) ticked to get one ticket type per category.
- Set the prices. The ticket types are created at 0 kr with 6% VAT. Open each ticket type and set the correct price and VAT rate before you publish.
Important
Don't publish until you've set prices. Ticket types created from categories cost 0 kr until you change them.
You can also create ticket types manually and list the seats in Seat Number / Range, for example 1-268, A1-A10, B5. See Ticket types, prices and VAT.
Shared venues
Under Shared Venues from Other Organizers you'll find seat maps that others have chosen to share, along with who drew them. You can view the seat map and use the venue for your own events – handy if you're hiring a venue someone has already drawn.
Frequently asked questions
Can buyers choose their own seat?
Yes. On a seated event, buyers pick their seat on the map. Sold and reserved seats are shown as taken.
Can I give specific seats away for free?
Yes. Under Complimentary Tickets you select seats directly on the map. See Complimentary tickets.
Why do my tickets cost 0 kr after I linked the venue?
Ticket types created from the venue's categories get a price of 0 kr. Edit each ticket type and enter the correct price.
Can I use the same venue for several events?
Yes, that's the whole idea. Draw the venue once and link it to as many events as you like.