Ticket groups

Ticket groups are headings that gather ticket types on the purchase page, such as "Day pass", "Weekend pass" and "Children". They make it easier for buyers to find the right ticket when you have many ticket types.

When are groups useful?

• Festivals with day tickets, weekend passes and add-ons like camping or parking.
• Conferences with different passes for delegates, exhibitors and press.
• Events with many price categories, where "Adult" and "Child" each have several variants.

If you only have two or three ticket types, you probably don't need groups.

Create a group

1. Open your tickets. Go to the event, choose Edit and the Tickets tab.
2. New group. Under Ticket Groups, click + New group.
3. Fill in the details. See the table below. This form is currently shown in Swedish.
4. Save. Click Skapa grupp (create group).

Putting ticket types in a group

You link a ticket type to a group from the ticket type itself:

1. Open the ticket type. Click Edit on the ticket type, or create a new one with + New ticket type.
2. Choose a group. Pick the group in the Ticket Group (optional) field. Choose No Group to remove the link.
3. Save.

In the panel, groups are shown with their ticket types and counts. Ticket types without a group are listed under Ungrouped. For all ticket type settings, see Ticket types, prices and VAT.

Editing or deleting a group

• Change the name, description or sort order with Edit on the group.
• Remove deletes the group but not its ticket types. They become ungrouped and can still be bought.

Groups are purely a visual arrangement. They don't affect price, quantity or sales.

Groups and schedules

If you turn the event into a schedule, ticket groups are copied to each new date along with the ticket types. See Events with multiple dates.

Frequently asked questions