Events
Status, publishing and visibility
3 min read Updated 13 Nov 2026
Contents
An event's status decides who can see it and buy tickets. Here are all the statuses, how to publish, and what to do if your event is called off.
The six statuses
Choose the status under Edit → Status and save with Save Changes.
| Status | Listed publicly | Can be bought | Use it when |
|---|---|---|---|
| Draft | No | No (only via an access link) | You're still building the event. New events start here. |
| Published | Yes | Yes | The event is ready for everyone. |
| Unlisted (visible via link) | No | Yes, by anyone with the link | You want to sell through your own channels, e.g. to members or a newsletter, without appearing on Ticsie. |
| Privat (endast via åtkomstlänkar) (private – access links only) | No | Only via access links | Closed groups and controlled times, e.g. school classes or presales. See Access links. |
| Cancelled | No | No | The event has been called off. |
| Archived | No | No | You want to tidy away an old event. |
An unlisted event isn't secret – anyone who gets the link can open the page and buy. If you need real control over who can reach the page, choose Private.
Publishing and unpublishing
- Preview. Click Preview at the top of the edit page. You see the page exactly as a visitor would, even if the event is a draft or private – as long as you're logged in to the right organization.
- Check your tickets. Make sure at least one ticket type is set to Active. An event can be published without tickets, but then there's nothing to buy.
- Publish. Click Publish. The status changes to Published and the event appears on Ticsie and on your organizer profile right away.
The Unpublish button turns the event back into a Draft. Tickets already sold are not affected – they remain valid – but no new purchases can be made.
If your event is cancelled
- Set the status to Cancelled. The event is hidden and no more tickets can be bought.
- Refund your buyers. The Cancelled status does not refund anyone automatically. Go to Orders and refund each order. See Refunds.
- Let buyers know. Send a message to everyone who bought, for example through Announcements.
Important
Issue refunds before Ticsie pays out the event. After the payout the event is locked and orders can no longer be refunded from the panel.
Deleting an event
The Remove button deletes the event after you confirm. Use it for drafts and test events. If you've sold tickets, set the status to Cancelled and refund buyers instead – otherwise buyers are left holding tickets to an event that no longer exists.
Max capacity
The event's Max Capacity (optional) field is informational only. Sales are limited by Max quantity on each ticket type, so set it there. See Ticket types, prices and VAT.
Frequently asked questions
Why isn't my event showing on Ticsie?
Check that the status is Published. Draft, unlisted, private, cancelled and archived events don't appear in listings.
Can I sell tickets before the event is visible to everyone?
Yes. Choose Unlisted and share the link, or choose Private and create access links. You can also control when each ticket type goes on sale with Sales Start.
Do buyers get their money back if I set the event to Cancelled?
No, not automatically. You need to refund each order yourself under Orders.
Can I publish an event again after unpublishing it?
Yes. Click Publish again whenever you like. Tickets already sold remain valid.