Ticket pools – tickets claimed with a code

A ticket pool is a batch of free tickets that recipients claim themselves with a code. Ideal when a sponsor, club or prize winner should receive tickets and share them out – you create the pool, they fill in the names.

How a ticket pool works

1. You create a pool with a name, a ticket type and a number of tickets, e.g. "City FC – 20 tickets".
2. The pool gets a code, a link and a QR code. The code looks like XXXX-XXXX and the link goes to /hamta/<code>.
3. You share the code with the contact person – Ticsie can email it for you.
4. Recipients claim tickets. They open the link or enter the code at ticsie.se/hamta, choose how many tickets they want, fill in their name, email and any questions, and receive the tickets by email right away.

Each claim becomes a 0 kr order that you'll see under Orders, where you can filter by ticket pool. If you'd rather fill in the recipient's details yourself, use Complimentary tickets instead.

Create a pool

Open the event, choose Biljettpooler (ticket pools) and click + Ny pool (new pool). This part of the panel is currently shown in Swedish; the English meaning is given in brackets.

Included in capacity or on top?

• Included in capacity – the tickets are reserved from the ticket type's Max quantity and can't be bought by others. Use this when space is limited.
• On top of capacity – extra tickets that don't affect how many can be bought. Use this when there's plenty of room or the ticket type is only used for pools.

Create many pools at once

Handing out tickets to, say, every club in a league? Use Lägg till många pooler på en gång (add many pools at once) on the ticket pools page.

1. Paste one pool per line in the format name; quantity; email; contact person. Email and contact person are optional. You can use semicolons or tabs – so you can paste straight from Excel. Up to 200 lines.
2. Choose shared settings: ticket type, max per person, last day to claim, message, and whether the tickets are included in the ticket type's capacity.
3. Choose whether to email the codes to those with an email address.
4. Click Skapa pooler (create pools).

Example:

City FC; 20; office@example.com; Anna Smith
Riverside Hockey; 15; info@example.com; Erik Lind
Volunteer of the year; 2

Sharing the code and following up

Click View on a pool to see:

• The code and link with copy buttons, and a QR code you can save with Ladda ner PNG (download PNG).
• Skicka till kontakt (send to contact) or Skicka igen (send again) to email the code, link and QR code to the contact person.
• Claims – who has claimed, how many, and a link to each order.

If you void a claimed ticket in its order, that place becomes claimable from the pool again.

Closing or deleting a pool

• Stäng pool (close pool) – the code stops working and unclaimed tickets are released. Tickets already claimed remain valid.
• Remove – only possible if no tickets have been claimed.

Pools don't work for cancelled or archived events, and the menu item disappears once the event has been paid out.

Frequently asked questions