Team and settings
Settings for your organization
3 min read Updated 13 Nov 2026
Contents
Under Settings you fill in your organization's details, your public profile, the account for payouts and your billing details. This article walks through each section and what it is used for.
Who can change the settings?
Settings is in the organizer panel menu and is only visible to the Owner and Admin roles. The page is split into sections that you expand one at a time. Each section is saved with its own button, so save before moving on to the next one. Read more about roles in Team and roles.
Organizer details
The Organizer Details section contains:
| Field | Used for |
|---|---|
| Organization name | Your name as an organizer – shown on your events and your public profile. |
| Organization number | Your organization's registration number. Among other things, it is used to work out your VAT number. |
| Phone | Contact phone number for the organization. |
| Contact Email | Shown to visitors with questions about your events. Emails from Ticsie, such as payout confirmations, are also sent here. |
| Logo | Shown on your public organizer page. JPG, PNG or WebP, max 2 MB. |
| About Us (optional) | An introduction to your organization on your public page, max 2,000 characters. |
| Street address, postcode, city | Used on the receipts sent to buyers. |
| VAT Registration Number (optional) | Shown on buyers' receipts. If you leave it empty, it is calculated from your organization number: SE + org. no. without hyphen + 01. |
Click Spara uppgifter (save details). The section also shows a link to your public page – read more in Your public profile and sharing events.
Good to know
Your address and VAT number appear on buyers' receipts and are needed for the receipts to meet Swedish VAT rules. Fill them in before you start selling.
Support
Turn on Tillåt besökare att kontakta dig (allow visitors to contact you) to show a contact button on your public organizer profile. Visitors can then send a message that is emailed to you. The form is protected against spam. Click Spara (save).
Payout details
In Utbetalningsuppgifter (payout details) you enter the account your event revenue is paid to: Bankgiro (bankgiro number) or Bankkonto (bank account – clearing number and account number). Without an account we can't pay you. Save with Spara utbetalningsuppgifter. See Payouts.
Billing details
In Fakturainformation (billing details) you enter what appears on invoices from Ticsie: organization name, organization number, invoice email, street address, postcode and city (all required) plus an optional VAT number. Billing details are required to send SMS campaigns and activate add-ons. Save with Spara fakturainformation. See Invoices from Ticsie.
API keys
At the bottom of the page you create and revoke key pairs for Ticsie's Integration API – for example to pull attendee lists into your own system. Read more in API keys and the Integration API.
Features
Under Funktioner (features) in the menu (Manager and above) you switch on add-ons for your organization. Biljettförsäljning (ticket sales) is always on. Butik & Beställningar (shop & orders) is activated with Aktivera (activate) and is free, but requires your billing details to be filled in. See Getting started with the shop.
Frequently asked questions
I can't see Settings in the menu.
The section is only visible to the Owner and Admin roles. Ask the organization's owner to change your role under Team.
Do I have to enter a VAT registration number?
No. If you leave it empty, it is calculated from your organization number (SE + org. no. + 01). Only fill it in if your number looks different.
Where do I change the name shown on my events?
Under Organizer Details → organization name. The change applies to your profile and your events.