Account and privacy
Newsletters and unsubscribing
3 min read Updated 13 Nov 2026
Contents
Want news from an organizer – or want it to stop? Here's how to subscribe to newsletters and how to unsubscribe from mailings.
Subscribing to an organizer's newsletter
Organizers with a newsletter can send news about upcoming events by email and SMS. You can sign up in two ways.
From the organizer's profile
- Open the profile. Click the organizer's name on an event page, or find them under Organizers.
- Fill in the form. In the newsletter section, enter your Name, Email and, if you'd like SMS too, your phone number (optional).
- Show you're human. Drag the slider so the puzzle piece fits.
- Subscribe. Click Prenumerera (subscribe). You'll see a thank-you message confirming your sign-up has been received.
For privacy reasons, the same thank-you message is shown even if you were already subscribed.
When buying tickets
If the organizer has a newsletter, a checkbox appears at checkout: "Ja tack, jag vill få nyhetsbrev från [organizer]" ("Yes please, I'd like newsletters from…"). The box is never pre-ticked – it's your choice. If you tick it, your name, email and phone number are shared with the organizer once the purchase is complete.
Good to know
When you subscribe, your contact details are shared with the organizer, who is responsible for their mailings. You can unsubscribe at any time.
Unsubscribing from mailings
- Open the unsubscribe page. Click Unsubscribe from mailings at the bottom of a mailing (it reads "Avregistrera från utskick" in Swedish emails), or go to /avprenumerera.
- Enter your details. Fill in your email address and/or phone number – whichever you want to stop receiving mailings on.
- Unsubscribe. Click Unsubscribe. A message confirms that you've been unsubscribed from marketing mailings.
What does it stop?
| Type of message | Stopped? |
|---|---|
| Newsletters and marketing emails from organizers | Yes – from all organizers on Ticsie |
| Marketing SMS from organizers | Yes – if you enter your phone number |
| Order confirmations, tickets and receipts | No |
| Refund notifications | No |
Unsubscribing applies to the email address and phone number you enter. If you've bought with several addresses, unsubscribe each one.
Frequently asked questions
Can I unsubscribe from just one organizer?
Unsubscribing at /avprenumerera covers mailings from every organizer on Ticsie. If you only want to stop hearing from one organizer, contact them directly.
I've unsubscribed but still get emails about my tickets – why?
Order confirmations, tickets and receipts aren't marketing and are always sent. Unsubscribing only stops newsletters and promotional messages.
How did the organizer get my email address?
Usually because you subscribed on the organizer's profile or ticked the newsletter box when buying. If you're unsure, ask the organizer. You can unsubscribe at any time.