Ordering from an organizer's shop

Some organizers have a shop on their profile where you can order things like merchandise or services with a pickup time. Here's how to place an order.

Finding the shop

The shop is on the organizer's profile under the heading Butik (shop). You reach the profile by clicking the organizer's name on an event page, or via Organizers. Not every organizer has a shop.

Ordering step by step

1. Choose a time (if needed). Some products have time slots, such as a pickup time. Pick a date in the calendar and then a time. The add button only works once a time is selected.
2. Add to the cart. Click Add. Your items are collected in the Varukorg (cart).
3. Go to checkout. Click Gå till kassan (go to checkout).
4. Review and fill in. Adjust quantities if you like and fill in Name and Email. Phone and the optional message field are voluntary – use the message for any requests to the organizer.
5. Go to payment. Click Go to Payment (or Confirm order if the order is free).
6. Pay. Pay by Swish or card within 15 minutes – the items and time slots are reserved for that long.

Once payment is complete you'll see a confirmation page with your order reference, and you'll get an email with the subject "Orderbekräftelse – [reference]" (order confirmation).

Quantities and time slots

• You can order 1–100 of each item per line. The organizer may also have set a minimum or maximum quantity for a product.
• "Tidsluckan är fullbokad" means the time slot is fully booked. Choose another time.
• "Tidsluckan har redan passerat" means the time slot has already passed. Choose a later time.

Payment and fees

Shop orders are paid the same way as tickets: by Swish with no extra fee, or by card with the same card fee as for tickets. See Paying by Swish or card.

If the payment fails or the reservation expires, the order is cancelled. You'll get an email with the subject "Beställning avbruten – [reference]" (order cancelled), and no money is taken.

Frequently asked questions