Buying tickets
Attendee details and age limits
3 min read Updated 13 Nov 2026
Contents
Some organizers need to know who will use each ticket, or have an age limit. Here's what details you may need to give and how age is checked.
Buyer and attendees
The person buying the tickets is the buyer. The person using a ticket is the attendee. Often they're the same person, but if you buy tickets for the whole family, for example, the organizer may want each person's name.
If the organizer uses personal tickets, you'll notice it in two places:
- On the event page the box is called Buyer details instead of Your Details. That's where you enter your own details as the buyer.
- At checkout you'll see an Info Per Ticket section with a card for each ticket (for example "Ticket 2 of 3").
Filling in details per ticket
- Go to checkout. Choose your tickets and click Go to Payment as usual.
- Complete each ticket. Under Info Per Ticket, enter what's asked for – usually Attendee Name, sometimes Födelsedatum (date of birth) and the organizer's own questions.
- Pay. You can't pay until all required fields (marked *) are filled in. Otherwise you'll be asked to complete every required field for each ticket.
The attendee's name then appears on the ticket and on the confirmation page.
Age limits
A ticket type can have an age limit. In that case you have to enter a date of birth for each attendee, and the limit is shown below the field:
| Type | Shown as | How it's checked |
|---|---|---|
| Minimum age | "Minst 18 år" (at least 18) | The attendee must have reached that age by the day of the event – not the day of purchase. |
| Year of birth | "Född 2010–2014" (born 2010–2014) | The attendee must be born within those years, for example for a junior class. |
Age is checked as soon as you enter the date and again when you submit the order. If the attendee doesn't meet the requirement, an error explains the age limit for that ticket and you can't complete the purchase with that ticket type.
Good to know
The organizer may check age and ID at the entrance. Always give the attendee's real details – a ticket bought with incorrect details may be refused at the door.
The organizer's own questions
The organizer can ask questions at two levels:
- Once per order – under Additional Information on the event page.
- For each ticket – under Info Per Ticket at checkout.
Questions can be text fields, dropdowns, multiple choice, checkboxes, dates, email addresses or phone numbers. Your answers are sent to the organizer with your order.
Frequently asked questions
I entered the wrong name for an attendee – can I change it?
You can't change it yourself. See Name changes and transferring a ticket for how to request a change.
My child turns 18 a week before the event – does that count?
Yes. Age is calculated on the day of the event, so anyone whose birthday falls before or on the event day meets the requirement.
Why do I have to give a date of birth?
The organizer has chosen to collect dates of birth for that ticket type, for example because of an age limit. The information is shared with the organizer.