Account and privacy
Privacy and cookies
3 min read Updated 13 Nov 2026
Contents
An overview of what information is used when you buy tickets on Ticsie, which cookies we use and how to change your cookie choice.
Information used when you buy
When you buy tickets you enter your name and email, and sometimes a phone number, attendee names, dates of birth or answers to the organizer's questions. This information is needed to send your tickets and receipt, and is shared with the event's organizer so they can handle your booking and entry.
- Card details are handled by our payment partner Stripe. Ticsie never sees or stores your card number.
- Newsletters: your contact details are shared for mailings only if you choose to subscribe. See Newsletters and unsubscribing.
- Contact forms: messages you send through an organizer's profile go to that organizer.
Full details are in the privacy policy. When the policy is updated, logged-in users are asked to accept the new version.
Cookies we use
| Type | Purpose | Can it be turned off? |
|---|---|---|
| Necessary cookies | Keep you logged in, protect forms against attacks, remember your language (for one year) and your cookie choice. | No – the site doesn't work without them. |
| Analytics cookies (Google Analytics) | Help us understand how the site is used so we can improve it. | Yes – only set if you agree. |
| Local storage | Stores things like your chosen theme (light/dark/system) in your browser. Never sent to our server. | – |
Ticsie uses Google's Consent Mode, which means no analytics cookies are set until you've agreed to them.
Changing your cookie choice
The first time you visit Ticsie, a box headed Vi använder cookies (we use cookies) may appear with two options:
- Acceptera alla (accept all) – allows analytics cookies.
- Endast nödvändiga (necessary only) – only the cookies the site needs to work.
The box only appears when analytics is enabled on the site. To change your mind later:
- Open the settings. Click Cookieinställningar (cookie settings) at the bottom of the page, or go to /cookies.
- Choose. Turn analytics cookies on or off. The page also lists every cookie with its purpose and how long it's kept.
Statistics and location
For visitor statistics, an approximate city-level location is worked out from your IP address. The IP address itself is not stored.
Frequently asked questions
Can I use Ticsie without accepting cookies?
Yes. Choose Endast nödvändiga (necessary only). Everything works, including buying tickets – only analytics cookies are turned off.
What information does the organizer get about me?
The organizer receives the details you enter when buying – such as your name, email, any phone number and answers to their questions – so they can handle your booking. If you subscribe to their newsletter, they may also use your details for mailings.
How do I delete my account?
Who do I contact with questions about my personal data?
Read the privacy policy and get in touch via Contact Us if you have questions.