Buying tickets
How to buy tickets
4 min read Updated 13 Nov 2026
Contents
Buying tickets on Ticsie takes two steps: you choose tickets on the event page and then pay at checkout. You don't need an account.
Step 1: Choose tickets on the event page
- Choose how many. Use the plus and minus buttons next to each ticket type. Prices always include VAT (for example "incl. 6% VAT"), or show Free. The organizer decides how many tickets of each type you can buy per order – usually ten at most.
- Choose seats (if there are any). For events with numbered seats you pick your seats on a seating map. See Choosing seats.
- Enter your details. Under Your Details, fill in Name and Email. Phone is only needed if the organizer requires it. If you're logged in, these are already filled in.
- Answer the organizer's questions. Under Additional Information the organizer can ask their own questions, such as dietary needs or T-shirt size.
- Enter a discount code (optional). If you have a code, type it in Discount Code (optional) – you can't add it later at checkout. See Using a discount code.
- Continue. Click Go to Payment. If the order is free, the button says Anmäl mig (sign me up).
By continuing you accept Ticsie's terms of purchase and privacy policy.
What do the labels next to tickets mean?
| Text | Meaning |
|---|---|
| "Only 3 left!" | Ten or fewer tickets of this type remain. |
| Sold out | This ticket type has sold out. |
| Not available | This ticket type can't be bought right now, for example because sales have closed. |
| A release date and time | Sales haven't opened yet. Come back at that time. |
| "+ 10 SEK service fee applies" | The organizer has chosen to add Ticsie's service fee on top of the price. The amount here is only an example – see Fees, VAT and receipts. |
Personal tickets
If the organizer needs details for each attendee, the box is called Buyer details instead. You fill in each person's details in the next step. See Attendee details and age limits.
Step 2: Checkout
At checkout your tickets and seats are reserved for 15 minutes. At the top you'll see your order reference (for example TIC-2026-00123) and a countdown, Reservation expires in, which turns red in the last minute.
Here you can:
- check the summary – tickets, any Discount, fees, VAT and Total
- add an SMS ticket for 10 SEK (choose it before you open the card tab)
- opt in to the organizer's newsletter, if they have one (the box is always unticked to start with)
- fill in Info Per Ticket if the organizer needs it
- pay by Swish or card – see Paying by Swish or card.
If the order is free, the page says Confirm order instead, and you click Confirm and Get Tickets.
Note
If the time runs out, the tickets are released to other buyers and you're sent back to the event page with a message that your reservation has expired. Just choose your tickets again.
After your purchase
Once payment is complete you'll see the Booking Confirmed! page with your tickets and QR codes. At the same time we email you the tickets as a PDF along with a receipt. Read more in Where are my tickets? and Showing your ticket at the entrance.
Frequently asked questions
Do I have to create an account to buy tickets?
No, you can buy as a guest. The tickets are sent to the email address you enter. If you have an account with the same email address and have verified it, the purchase is also saved under My Tickets and in the app – even if you weren't logged in.
Why can't I select more tickets?
Either you've reached the organizer's limit on how many tickets of that type can be bought per order, or there are none left. To buy more, place a new order – or ask the organizer.
Can I pay by invoice or with a gift card?
No. You pay by Swish or card.
I closed the window before paying – are the tickets mine?
No, not until payment is complete. The reservation is released after 15 minutes. Start again from the event page.